What you’ll do
- Lead delivery across multiple projects and retainers
- Manage agency capacity, resourcing and forecasting
- Track timelines, budgets, scope and project profitability
- Identify risks, blockers and delivery issues early
- Improve project processes, planning and reporting
- Support and coach client-facing and delivery team members
- Work with discipline leads to improve how the studio operates
What we’re looking for
- 5+ Years of experience with Shopify, Shopify Plus and ecommerce
- Strong digital and ecommerce agency experience
- Experience managing complex projects and cross-functional teams
- Strong commercial awareness across budgets, scope and utilisation
- Confidence with resource planning and forecasting
- Excellent communication and stakeholder management
- A proactive, organised and solutions-focused approach
About Process
Process is a Sydney-based ecommerce agency creating high-performing digital experiences for ambitious brands.
You’ll join a collaborative team across Strategy, Design, Engineering and Client Success, with the opportunity to shape how we deliver great work as we grow.
Think you’d be a good fit? We’d love to hear from you.
