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Our Services

Get in touch

At Process, we create seamless ecommerce experiences that engage your audience and deliver measurable value. Our approach combines innovation and strategy to drive growth and build lasting customer connections.

What we do

Digital Strategy

Our Approach

We go beyond surface-level audits to uncover the drivers of your business, your customers, and your competitors. By combining deep discovery with data-led insights, we create clear, actionable strategies that lay the foundation for connection, differentiation, and growth.

Business Deep Dive

Customer & Competitor Insights
Product & Value Proposition Analysis
Data & Analytics Strategy
Discovery workshops

Branding Services

Our Approach

We turn ambition into identity, crafting brand systems that cut through the noise and resonate deeply. From positioning to visual expression, we ensure your brand stands apart, builds trust, and creates lasting impressions at every touchpoint.

Brand Identity Development

Messaging & Positioning
Visual Systems & Guidelines
Campaign & Asset Design

Design UX/UI Services

Our Approach

We design experiences that unite creativity and function. Each design is purposeful, intuitive and unmistakably yours, delivering clarity, consistency and delight across every touchpoint.

User Experience Design

Interface & Visual Design
Prototyping & Wireframes
Accessibility & Usability Enhancements
User Testing

Web Development Services

Our Approach

Our development team combines technical excellence with pragmatic engineering. By building on Shopify with precision and scalability in mind, we deliver sites that are fast, flexible, and built to grow without unnecessary complexity.

Expert Shopify Development

Custom App & Feature Builds
Systems Integration
Headless
Performance Optimisation

Digital Marketing Services

Our Approach

We drive measurable growth by blending creativity with data. From CRO and retention strategies to analytics and BI dashboards, we focus on the tactics that move the needle, helping brands convert more, keep customers longer and maximise ROI.

CRO Strategy

Email Strategy
Site Speed Optimisation
Analytics & BI Dashboards
Retention & Loyalty Programs

AI Services

Our Approach

We integrate AI where it adds real value, not noise. From smart commerce features to customer-facing chat experiences and behind-the-scenes optimisation, we design and deploy AI solutions that are purposeful, practical and built to grow with your brand.

AI-Powered Chat & Support

Smart Commerce Features
Content & Workflow Automation
Data & Insight Optimisation
Training & Enablement

Integrated Creative Content Production

Our Approach

We create content with purpose, producing assets designed not just to look good but to perform. By merging creative production with strategic insight, we deliver visuals and campaigns that engage audiences, strengthen storytelling and amplify brand impact.

Content Strategy & Planning

Photography & Videography
Creative Asset Production
Content for Campaigns & Launches